We’ll I tried again Friday and Apple said I qualified for a replacement! They also said that my zip-code wasn’t my zip-code and gave me a list of suggestions that could possibly be what I was looking for. The list was about 8 different near-by locations, including mine, that all have the same zip-code. Wow. After that happened I called Apple and waited on the phone for 1 hour before hanging up because I was still on hold. I tried again around three before I had to leave for the night and it finally went through! I was excited until I received the e-mail saying it would take 4-6 weeks for it to get here! I understand 1.8 million batteries is a lot to replace but that still isn’t cool.
Dear Apple Customer,
Thank you for ordering a replacement battery. Your request (Order number #######) is currently being processed. It will take approximately 4 to 6 weeks for your replacement battery to arrive. Please note that shipping time may vary due to availability of your battery model.
Battery Exchange Program details and an FAQ may be found at:
http://support.apple.com/batteryprogramWe appreciate your cooperation with this exchange program.
Apple
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